Thank you for shopping at RUDOLPHHE. We take great pride in crafting high-quality jackets and ensuring they reach you in perfect condition. This Shipping Policy outlines the terms and conditions under which RUDOLPHHE ships products to our customers.

Shipping Destinations

RUDOLPHHE ships domestically and internationally to over 50 countries. If you are unsure whether we ship to your country, please contact our customer service.

Shipping Charges

  1. Domestic Shipping:
    • Standard Shipping (3-7 business days): $5.00
    • Express Shipping (1-3 business days): $12.00
  2. International Shipping:
    • Standard International (7-15 business days): $15.00
    • Express International (3-7 business days): $25.00

Shipping Times

Orders are typically processed within 24-48 hours of being placed. Once dispatched, a tracking number will be provided. Please note that the shipping times mentioned above are estimated and may vary based on location, customs clearance, and external factors beyond our control.

Customs & Duties

For international orders, customs and import duties may apply. These charges are the responsibility of the recipient and are not included in our shipping costs. Please check with your country’s customs office for more information on potential fees.

Packaging

Every RUDOLPHHE jacket is packaged with care to ensure its safe arrival. We utilize durable packaging materials and include necessary protective elements to avoid any damage during transit.

Returns and Exchanges

If your item arrives damaged or you receive the wrong item, please contact our customer service within 7 days of receiving your order. For more details on returns and exchanges, please refer to our Return Policy.

Customer Service

For any shipping-related inquiries or to track your order, please contact our customer service team at support@rudolphhe.com or call us at +1 8317471540.