Q: What materials are RUDOLPHHE jackets made of?

A: Our jackets are crafted from a variety of high-quality materials, including leather, cotton, and synthetic blends. Each product description on our website provides detailed information about the specific materials used.

Q: How do I know which size to order?

A: We provide a detailed size chart on our website for every jacket style. To ensure the best fit, we recommend measuring yourself and comparing those measurements to our chart. If you’re between sizes, it’s generally advisable to go for the larger size.

Q: Can I change my order after it’s been placed?

A: If you need to make changes to your order, please contact our customer service team as soon as possible at support@rudolphhe.com. While we strive to accommodate order changes, once an order has been processed for shipping, we cannot guarantee modifications.

Q: How do I care for my RUDOLPHHE jacket?

A: Care instructions vary depending on the material of your jacket. Generally, we recommend professional cleaning for our leather products. For non-leather jackets, you can find care instructions on the label inside the garment.

Q: Are there any special discounts or promotions?

A: Yes, RUDOLPHHE occasionally offers special promotions and discounts. We recommend subscribing to our newsletter or following us on social media to stay updated on the latest deals.

Q: How long will it take to receive my order?

A: Shipping times vary depending on the destination and the shipping method chosen. Please refer to our Shipping Policy for detailed information on estimated delivery times.

Q: What if I receive a damaged item?

A: We apologize for any inconvenience. If you receive a damaged or faulty item, please contact our customer service within 7 days of receiving your order. We will guide you through the return and replacement process.

Q: I have a question that’s not listed here. How can I contact RUDOLPHHE?

A: For any additional queries, please reach out to our customer service team at support@rudolphhe.com or call us at +1 8317471540. We’re here to help!